Privacy Policy
Purpose:
To govern the manner in which Planning 4 Sustainable Development Pty Ltd (P4SD) collects, uses, stores, maintains, and discloses data and information collected from ‘users’ of https://www.planning4sd.com the ‘website’.
Our privacy policy applies to the use of this Site and all products and services offered by Planning 4 Sustainable Development.
Personal identification information
We ask for and collect personal identification information about you in marketing and providing our services and administrating our business:
Users may be asked for: name, email address and phone numbers if you submit your details through a website enquiry or if you register for further information.
When you communicate with P4SD we will collect information about your communication and any information you choose to provide
Payment - To engage our services we may require you to provide certain financial information (like your bank account or credit card) to process payment/s
Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users when they use our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
If you link, connect, or login to our website or other online access related to our services with a third party service (e.g. Google, Facebook, LinkedIn), the third party service may send us information such as your registration, friends list, and profile information from that service. This information varies and is controlled by that service or as authorised by you via your privacy settings at that service
If you are referred to our services, the person who invited you may submit personal information about you such as your email address or other contact information.
We may receive additional demographic information about you, to help detect fraud and safety issues, from third party service providers and combine it with information we have about you.
Web browser cookies
The P4SD Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly due to this.
How we use collected information
Planning 4 Sustainable Development may collect and use Users personal information for the following purposes:
To improve our Site from feedback you provide
To send periodic emails – we may use the email address from inquiries, questions, and/or other requests.
If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
The User will be provided the opportunity to unsubscribe from receiving future emails or other communications. Instructions to unsubscribe will be placed at the end of each email or communication. Users can also contact us via our Enquiries capacity on our Site.
How we store your personal information
We retain your personal information for as long as is necessary for the performance of our services and to comply with our legal obligations.
We take all reasonable steps to keep the personal information we hold secure and prevent unauthorised access or disclosure. These steps include:
physical security and restrictions on access to electronic records. Employees are prohibited from using or disclosing personal information for purposes unrelated to the purpose for which it was collected.
We restrict access to personal information collected on our website to only those employees who need access to that information in order to perform their duties.
We will only disclose personal information to service providers who assist us in providing and maintaining our website.
How we protect personal information
We have secure data storage systems and backup drives. We limit our use of cloud storage consistent with the security issues some of our clients have. We adopt appropriate technologies for data collection, storage and processing and security measures. Our systems are designed to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
We do not trade, sell, or rent personal identification information to others.
We will only share aggregated generic data and information that has no personal identification details with our business partners, collaborators and trusted affiliates.
Changes to this privacy policy
Planning 4 Sustainable Development has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you are not in agreement to this policy, we ask you not use the Site. Continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Lodging a Complaint
You can make a complaint relating to privacy if you believe that your privacy has been infringed. All complaints should initially be in writing and directed to the Director of P4SD via our on-line contact forms or email to: privacy@planning4sd.com
Alternatively you may contact the Director on 07 5660 6718 to discuss any matter of infringement of rights.
We will try to resolve the complaint within 30 working days. If his is not possible, we will contact you to provide an estimate of how long it will take to handle the complaint.
If you are not satisfied with the decision you may make a complaint to the Australian Information Commissioner (the “OAIC”) via the following contact details:
T: 1300 363 992
M: The Office of the Australian Information Commissioner
GPO Box 2999, Canberra ACT 2601
Contacting us
You can contact us with any questions about this Privacy Policy (other than complaints), the matters contained in this site, or your experiences with this site, as follows:
Planning 4 Sustainable Development www.planning4sd.com
Planning 4 Sustainable Development (Head Office) U3 74 Egerton Street, Emerald, QLD, Australia 4720
This Policy was last updated in December 2022.